ONLINE MYSTERY SAMPLE SALE INFO - AUGUST 22 8amPST

FOR SAMPLE SALE SIZE
CHARTS CLICK HERE!

Below is super helpful and important information about our online sample sales! Please read all of this information so you can be fully informed on what to expect!

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WHAT IS A MYSTERY SAMPLE SALE?
Basically, you choose a category i.e. Work Pants, T-Shirt, Short Sleeve Jumpsuits, etc. You then choose the size you want and add to cart. When we’re packing your order we’ll choose the color/design you receive in the requested product/size at random.

***WE CANNOT ACCOMMODATE SPECIFIC REQUESTS FOR COLORS/DESIGNS!!!***


WHY A MYSTERY SALE?

We do mystery sample sales because we have such a vast range of products available in the sale. To make individual listings for allllll these products and stay on top of their quantities would over-complicate things and would ultimately make the work behind getting the sale a nightmare.The mystery sample sale allows us to sell goods as cheaply as possible to y’all!


WHAT TYPE OF ITEMS AM I GOING TO RECEIVE IN THE SALE?
When you shop the mystery sample sale you’re going to receive items in a variety of conditions. Items in the sample sale may be slightly defective (minor damages that prevent us from selling at full price or pieces that are dirty from shoots/returns) The sample sale is also made up of a large percentage of goods that are in perfect/near perfect condition and we just want em out of our warehouse!

The minor defects you can expect are things like small dye damages, pin holes, faulty jumpsuit snap, minor sizing error (a little too big or too small), a screenprint that wasn’t totallllly saturated, runs in fabric, sun fading dye damages, or maybe the wrong thread color was used-- can be any totally minor defect!

Don’t worry-- we would never knowingly ship out anything that was damaged badly! We comb through everything in the sample sale multiple times to weed out items that are *too* damaged. If you receive something that we missed, shoot us an email!

Most pieces in the sale are in near-perfect or perfect condition-- we just want em out of our warehouse! You can also expect to see unreleased and discontinued product!l!
**ALL SAMPLE SALE ITEMS ARE FINAL SALE AND INELIGIBLE FOR RETURN OR EXCHANGE**


WHAT IF MY ITEMS DON’T FIT? CAN I EXCHANGE?
No-- everything in our sample sales are sold AS IS and are FINAL SALE. You can expect some variation on sizing as these are all AS IS goods so if this makes you nervous please SIZE UP!

Something being too big is better than something being too small! Any item can be taken to a tailor, dry cleaner, or talented family member/friend to get fitted exactly to your beautiful body shape if the garment is too large.

YEAH, BUT WHAT IF I REALLY HATE WHAT I GET?
The answer is still no. That’s the risk in the mystery sample sale! While we do hope that you love everything you get, you could very well end up with something you dislike or something you already have. Everything purchased in the sample sale is final sale and we are unable to take anything back for return if you don’t like it. If this prospect makes you nervous, we recommend skipping the sale!

IS THERE A LIMIT TO WHAT I CAN ORDER?YES!
In some slides to follow we’ll lay out exactly how much you can purchase. You can purchase as many types of products as you want as long as you are within the item quantity limits. If you purchase over the individual item limits, we will refund and restock those items you over-purchased. This keeps things as fair as possible for other shoppers.

For example, if the limit on Work Pants is 1 and you order 3 we will refund the 2 over the limit and ship you just 1 pair.

WHAT SIZES ARE IN THE SALE?
We carry all sizes in our sample sales. If some sizes are low, we pull from our regular stock to add more sizing so as many people as possible have an opportunity to shop the sale.

WILL NEW PLUS SIZING BE IN THE SALE?
Unfortunately no, we do not have enough damages/stock to put the new sizing in the sale. The next one will have plenty of that stock though!

WHY DOES EVERYTHING SELL SO FAST? WHY DO YOU HAVE NO STOCK?
We have 4-5x as much in this sample sale as we have had in the past! We stock A LOT in these sales. A LOT. We even pad sale stock with perfectly good product so that there’s a lot to go around and so that each size has a lot of stock in the sale. In short, these prices are EXTREMELY low and that’s why it moves quickly. We have many customers who ONLY shop our sample sales. Thousands of people shop these sales and that’s why it all disappears so quickly.

WHY DO ITEMS LEAVE MY CART WHILE I’M CHECKING OUT?
If others buying the same items as you check out faster, the stock will leave your cart. We do not have a cart reservation system during checkout. Using those during sample sales would be a headache for everyone and a customer service nightmare for our employees. The volume of abandoned check-outs that would randomly re-release stock to the website and then get tied up in that loop again while others add to cart and abandon checkouts-- it just doesn’t work unfortunately and complicates things further, just in a different way.
ALL SAMPLE SALE ITEMS WILL PUBLISH ON BOTH THE “SHOP ALL” AND “CLEARANCE” SECTIONS OF THE WEBSITE AT 8AMPST!

These listings publish exactly at 8amPST on our end and may take around a minute to appear on your end depending on cookies, internet speed, etc.
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****TIPS FOR CHECKING OUT/CHECK OUT INFO AND FAQs****
BE FAST! KNOW WHAT YOU WANT AHEAD OF TIME! ITEMS WILL LEAVE YOUR CART DURING CHECKOUT!

1. DO NOT DRAG YOUR FEET WHEN CHECKING OUT! Know what you want! Add items to your cart and check out ASAP! ITEMS WILL LEAVE YOUR CART IF OTHERS ARE CHECKING OUT FASTER THAN YOU!!
2. The fastest way to check-out is with paypal-- services like that! Services that let you log-in ahead of time and have your addresses pre-filled out. You want to be able to check out with as few clicks as possible.
3. All payment methods we always offer will be available during the sale. If you prefer to pay with another method, we recommend setting up an account on our website so your address can be pre-filled out and all you have to do is fill our payment info when checking out. Shopify user accounts do NOT store credit card info so you’ll have to fill that in during checkout.
4. Verify your size and the items you want AHEAD OF TIME. We have size charts on our site to help! Since all sales are FINAL we recommend sizing up if you’re nervous. You can always tailor something that’s too big
 
BE FAST! KNOW WHAT YOU WANT AHEAD OF TIME! ITEMS WILL LEAVE YOUR CART DURING CHECKOUT!
We cannot reiterate enough that items will leave your cart during checkout. This is the biggest complaint about sample sales that we receive and we do recognize it’s an annoying issue. It’s not something we can change and all other options we have explored come with different sets of very annoying problems. There’s no good solution and so it’s easier and better for us to just continue doing it this way. Be aware that you can expect the most popular sizes in everything to be completely sold out within 0-3 minutes. It is totally possible to check out this quickly if you’re prepared and follow our tips. We have installed a slew of bot blockers on our site to prevent bots from shopping.
 
OUR MOST POPULAR SIZES ARE XS-2XL. IF YOUR SIZE FALLS WTHIN THIS WINDOW SHOW UP EARLY AND EXPECT ITEMS TO TOTALLY SELLOUT VERY QUICKLY.
 
WHY IS SHIPPING SO EXPENSIVE?
Shipping costs the same regardless of sample sale or full price items and is based on weight. The more you buy, the more shipping will cost. If you are shipping to the USA expect shipping to cost around $10-$35 depending on how much you buy.
I LIVE DOWN THE STREET FROM YOUR STORE, CAN I PICK UP MY ORDER?
Unfortunately no! We start shipping orders same day and it can quickly become a logistical nightmare setting orders aside for in-store pick-up. Additionally, our stores are not exactly near our warehouse where we do our shipping. Coordinating bringing all these orders to our stores poses more problems logistically with transport, storage, and overloading our already busy in-store staff members.
ARE YOU SHIPPING INTERNATIONALLY?
During this sale we will be shipping to all countries we already currently ship to.
IF I PLACE MULTIPLE ORDERS CAN I COMBINE AND REFUND SHIPPING?
No-- if you want to place multiple orders you’re doing so at your own risk. We CANNOT and will not combine orders during sample sales. Our inbox completely fills within minutes of the sample sale commencing with order changes/address changes/order cancellations and we just can’t add that work to the pile.
HELP!! I MESSED UP MY ADDRESS!!
QUADRUPLE CHECK YOUR ORDER CONFIRMATION EMAIL AND EMAIL US ASAP! We can change anything about an order BEFORE it ships! Once you receive a shipment confirmation there’s nothing we can do to change your order!

HELP!! I ORDERED THE WRONG SIZE!!
QUADRUPLE CHECK YOUR ORDER CONFIRMATION EMAIL AND EMAIL US ASAP! If you noticed you made an error we can change the size (if it’s still in stock) or we can cancel the item entirely. If you notice AFTER you receive your shipment notification we can’t change anything and you will be stuck receiving the wrong size on a final sale item.

YOUR CUSTOMER SERVICE EMPLOYEE F**KED UP MY ORDER WHILE TRYING TO HELP ME, WHAT CAN I DO?
The same way you made a mistake on your order, it can happen with our team members trying to help you while also trying to help hundreds of other folks with their orders at the same time. Please be understanding-- we will do everything in our power to make things right, especially with these sales and situations where we have messed up.


I GOT MY ORDER BUT IT WAS PACKED INCORRECTLY. WHAT CAN I DO?
Shoot us an email ASAP! We do what we can to make sure everything is done right but mistakes can happen! Especially with our team packing thousands of orders at once. Just shoot us an email and we will truly do everything we can to make it right. Please be understanding and know that whether you are being kind or coming at us with some heat, you will receive the same help. A human being is reading your email and likely had nothing to do with packing your order, so please show a little understanding when reaching out. Emails come in high volumes and can be very rough during sample sales for our customer service team.
Please, please, please bear in mind that you may not get what you want. While we do hope that you get what you wanted (or at least something that you like!) you may end up with something you really, really don’t like or something you already have! It happens! These sales are a way for us to sell things as cheaply as we can to y’all and all sales are final. If the prospect of this stuff makes you nervous (totally understandable!) we don’t recommend shopping this sale. It can be stressful and annoying to end up with something that you don’t want or like so don’t put yourself in that situation if it makes you nervous! If you’re cool with everything you just read then the sample sale can be a wild experience! It can be so fun receiving that package in the mail and opening up to a surprise.
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Please, please, please bear in mind that you may not get what you want. While we do hope that you get what you wanted (or at least something that you like!) you may end up with something you really, really don’t like or something you already have! It happens!
These sales are a way for us to sell things as cheaply as we can to y’all and all sales are final. If the prospect of this stuff makes you nervous (totally understandable!) we don’t recommend shopping this sale. It can be stressful and annoying to end up with something that you don’t want or like so don’t put yourself in that situation if it makes you nervous!
If you’re cool with everything you just read then the sample sale can be a wild experience! It can be so fun receiving that package in the mail and opening up to a surprise.
 
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UPDATED LIMITS AUG 19

 
WHY ARE THERE HIGHER PURCHASE LIMITS ON SIZES 2XL AND UP?
As we overhaul our larger sizing completely we are liquidating old sizing stock. We have a tonnnnn of pieces to move through. In addition to that, we want our customers who have come to know and love our old sizing to get the opportunity to purchase more of it as our sizing will be permanently changed in the coming months.
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PRODUCT CATEGORY BREAKDOWNS
A breakdown of what you can expect to potentially get in each product category (this does not classify everything in the sale, but what you will primarily see)

T-SHIRTS:
Regular tees, tie dye tees, JV tees, stripe tees, 
mock neck tees, airbrush tees, and more.

LONG SLEEVE TEES:
Long sleeve stripe shirts, printed shirts, thermals, stripes, and more.

CROPPED TEES:
Henleys, honeycomb, striped crops, printed crops, and more.

PANTRY BUTTON-UPS:
Prints, solids, and more
POLOS:
Solid colors and more.
SAILOR JACKETS:
Solid colors, paintstamped, denim, and more.

 HOODIES:
Tie dye, solid, paintstamped, and more.

CREW SWEATSHIRTS:
Tie dye, solid, screeprinted, and more.

SWEAT PANTS:
Solid colors, tie dyes, and more.

SWEAT SHORTS:
Solid, tie dye, paintstamped, and more.

WORK PANTS:

Solid, tie dye, stripes, prints, plaids, and more.
PETITE WORK PANTS:
Solid colors and more.

OLD FIT TROUSERS:
Solid colors and more.
TROUSER SHORTS:
Solid colors and more.

PENCIL PANTS:
Solid color, prints, and more.

WESTERN PANTS:
Solid color, prints, plaids, and Cavalry pants. This sale includes the Western pants WITH pockets and without pockets.

EVERYDAY JUMPSUIT (2021 FIT):
Solid colors, prints, and more.

EVERYDAY JUMPSUIT (OLD FIT, NO ELASTIC IN BACK):
Solid colors.

SHORT SLEEVE JUMPSUIT:
Solid colors, prints, tie dye, plaid and more.

WORK SHORTS:
Solid colors, prints, plaids and tie dye.

HALF WAIST APRONS:
Solid colors, tie dye, and more.

FULL APRONS:
Solid colors, tie dye, and more.

MINI TOTES:
Solid color, tie dye, plaid, stripes, prints, and more.

BIG TOTES:
Solid color, tie dye, plaid, stripes, prints, and more.

DUGOUT HATS:
Solids, colorblocked, embroidered, and more.

BUCKET HATS:
Solids, tie dye, prints, and more

PENCIL POUCHES:
Solid color, plaid, stripes, prints, and more.

SOCKS:
Patterned socks and more.


WHAT DO THE PRODUCT CATEGORY BREAKDOWNS MEAN?
The category breakdowns are defining what you may potentially get if you buy that item. For example-- if you purchase a pair of Work Pants there is a chance the pair you get will be tie dyed, solid colored, striped, or one of our prints. You cannot choose which of those you will receive, you can only choose the broad category (in this case,Work Pants) and the size you want. We choose what color/print/etc., at random when we pack your order.