NEW SWEATS LAUNCH JAN. 21

ONLINE MYSTERY SAMPLE SALE INFO - NOVEMBER 23 9amPST

Below is super helpful and important information about our online sample sales! Please read all of this information so you can be fully informed on what to expect!


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WHAT IS A MYSTERY SAMPLE SALE?

Basically, you choose a category i.e. Work Pants, T-Shirt, Short Sleeve Jumpsuits, etc. You then choose the size you want and add to cart. When we’re packing your order we’ll choose the color/design you receive in the requested product/size at random. We cannot accommodate requests for colors/designs! All sales are FINAL and all items are sold AS IS.

WHY A MYSTERY SALE?
We do mystery sample sales because we have such a vast range of products available in the sale. Products you can expect to receive are ones currently available on the site, discontinued product, and totally unreleased items. To make individual listings for allllll these products and stay on top of their quantities would be a lotttt of work for us and would ultimately make the work behind getting the sale a complicated nightmare.The mystery sample sale allows us to sell goods as cheaply as possible to y’all!


WHAT TYPE OF ITEMS AM I GOING TO RECEIVE IN THE SAMPLE SALE?
When you shop the mystery sample sale you’re likely going to receive products that are in perfect/near perfect condition. Items in the sample sale may be slightly defective (minor problems that prevent us from selling at full price but are still perfectly good garments), pieces that are dirty from use during a photoshoot/fittings/returns, or may be in perfect condition and we just want it out of our warehouse! The minor defects you can expect are things like small dye damages, pin holes, a faulty jumpsuit snap, minor sizing error (a little too big or too small), a screenprint that wasn’t totallllly saturated, small runs in fabric, or maybe the wrong thread color was used-- can be any totally minor defect! Don’t worry-- we would never knowingly ship out anything that was damaged badly! We comb through everything in the sample sale multiple times to weed out items that are *too* damaged.Most pieces in the sale are in near-perfect or perfect condition-- we just want em out of our warehouse! You can also expect to see unreleased and discontinued product!


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****TIPS FOR CHECKING OUT!!!****

1. DO NOT DRAG YOUR FEET WHEN CHECKING OUT!  Know what you want ahead of time! Add items to your cart and check out ASAP! We process orders through Shopify and Shopify does not have a cart reservation system-- if you don’t check out fast enough ITEMS WILL LEAVE YOUR CART IF OTHERS ARE CHECKING OUT FASTER THAN YOU!

2. Pay with Paypal or have your credit card number ready to go (type it out ahead of time and copy/paste, put it into your autofill settings, whatever you’re comfy with). Paypal in particular makes it so that you don’t have to type any payment or address info while checking out. THAT’S FAST! Log in to Paypal right before the sale launches to check out even faster!

3. If you want to pay with a credit card/debit card/whatever, we recommend making an account on our site and pre-filling out your shipping/billing info and log-in prior to the sale so you’re ready to go! Our accounts do NOT store credit card info so bear that in mind ahead of time!

4. Verify your size and the items you want AHEAD OF TIME! We have comprehensive size charts and model size guides on our site to help! Since all sales are FINAL we recommend sizing up if you’re nervous! You can always have a tailor or dry cleaner take it in! Too big is always better than too small!

WE CANNOT REITERATE ENOUGH THAT ITEMS WILL LIKELY LEAVE YOUR CART DURING CHECKOUT!!!!!!! This is the biggest complaint about the sample sale and while we do recognize it’s an annoying issue, it’s not something we can change at this time. Follow our tips, be FAST and decisive, and you should have luck getting at least some of what you wanted! DO NOT DRAG YOUR FEET!!! Expect items in popular sizes to be completely sold out within 1-3 minutes.Historically sample sales sell out very quickly so if you really want to shop the sale, show up early to the website and make it happen! Showing up even a few minutes late often results in everything your size being sold out.

OUR MOST POPULAR SIZES ARE XS-2XL SO IF YOUR SIZE FALLS WITHIN THIS WINDOW, SHOW UP EARLY AND EXPECT THE ITEMS TO LEAVE YOUR CART DURING CHECKOUT.

If you want to purchase other items in addition to sample sale items at the same time-- ADD THEM TO YOUR CART BEFORE THE SALE STARTS!

SAMPLE SALE PRODUCT LISTINGS WILL APPEAR ON THE WEBSITE AT EXACTLY 9amPST WHEN THE SALE LAUNCHES! Your best bet is to just sit on the SHOP ALL page and refresh until you see the listings!


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SOME FRIENDLY REMINDERS
You may not get the item you want! While we do hope you get what you wanted (or at least something you like!) you may end up with something you really really don’t like or something you already have! It happens! Just bear in mind that all sample sale item purchases are FINAL SALE and cannot be returned or exchanged. If this makes you nervous or seems like it would be a problem for you-- we don’t recommend shopping the sample sale! It can be stressful and annoying to end up with something you don’t want or like so don’t put yourself in that position if it makes you nervous!

When ordering bear in mind that sizing may be a little off on your item. If you’re worried about sizing, size up! This *is* a sample sale and there are some pieces with sizing that’s a little different than what you may be used to. It happens! Too big is always better than too small!

Yes-- you can use Afterpay for the sample sale! Just bear in mind again that if you end up with something you don’t like, you’re going to be making payments on something you aren’t wearing, etc! Just something to consider!

A lot of folks have a lot of luck reselling and trading sample sale pieces on Depop and Ebay after sample sales if something doesn’t fit/they already have it/it isn’t quite their taste! Something else to consider as well if you want something or if you want to get rid of something post-sample sale!Lots of old styles/sold out size/colors end up on depop/ebay after sample sales if you’re looking for something specific! <3


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FAQ:

IF I PLACE MULTIPLE ORDERS CAN I ORDER COMBINE AND REFUND SHIPPING?
No-- If you want to place multiple orders you’re doing so at your own risk! We CANNOT order combine during sample sales! We start shipping orders IMMEDIATELY and combining orders slows us up tremendously!

HELP!!! I MESSED UP MY ADDRESS!
Quadruple check your order confirmation email!! Once you receive a shipping confirmation we CANNOT change your shipping address! Email us ASAP if you notice you messed it up! We’re able to change any shipping info BEFORE your order is shipped and we check all emails before we process orders for shipping!

HELP!!! I ORDERED THE WRONG SIZE!
Quadruple check your order confirmation email!!!!! Email us IMMEDIATELY if you notice you made an error! If we have the stock we’re happy to swap out for the correct size but please note if we’re sold out online, we can’t change the size for you and will cancel/refund the item for you. Once you receive a shipping confirmation we can’t make any changes to your order!

WHAT IF MY ITEMS DON’T FIT? CAN I EXCHANGE?
No-- everything in our sample sales are sold AS IS and are FINAL SALE. You can expect some variation on sizing as these are all AS IS goods so if this makes you nervous please SIZE UP!

YEAH, BUT WHAT IF I REALLY HATE WHAT I GET?
That is the risk in the mystery sample sale! While we do love everything we make, you could very well end up with something you dislike or something you already have. Everything purchased in the sample sale is final sale and we are unable to take anything back for return if you don’t like it.

WHY IS SHIPPING SO EXPENSIVE?
For domestic (USA) orders we get alottttt of questions about shipping cost increases when more tems are added to your cart. If what you’re adding to your cart is less than 1 pound you have the option for the cheapest shipping, First Class. If it weighs more than 1 pound it MUST be shipped USPS priority which increases shipping cost. The more you buy, the more your shipping will cost as it’s based on weight.

For international orders-- we lose money on almost every international package we ship. So what you’re charged is typically less than what we’re paying to ship it. Customs fees are the responsibility of the customer and are based on each country’s specific guidelines. We cannot control what each country charges in customs fees.

I AM AN INTERNATIONAL CUSTOMER--IS IT SAFE TO SHOP YET?
International shopping is still not recommended and if you do so, it is at your own risk. It could take a standard amount of time to reach you or it could take months. Some packages aren’t arriving at all or are being sent back to us and the journey can take 3-6 months. Please understand that since early May we have been advising against international shopping so doing so is entirely at your own risk and we do not guarantee these packages.

IF I ORDER MULTIPLES WILL I GET DUPLICATES?
*Technically* there’s a chance you could receive duplicates but we do pretty much everything in our power to avoid it! It only happens in extreme cases where there’s no other choice! Just know that it’s EXTREMELY unlikely!

WHAT IF I DON’T WANT A CERTAIN COLOR OR PRINT? CAN I REQUEST TO NOT GET IT?
Nope-- we cannot accommodate ANY specific requests with the sample sale

I LIVE DOWN THE STREET FROM YOUR STORE, CAN I PICK UP MY ORDER?
Unfortunately no! We start shipping these orders out same day and it becomes a logistical nightmare setting orders aside for in-store pick-up! ALL orders will be shipped!

WHY DOES EVERYTHING SELL SO FAST? WHY DO YOU HAVE SO LITTLE STOCK?
We have A LOT of stock!! A LOT!!! And we spend a lot of time padding the stock with perfectly good product to make sure there’s a lot to go around. These goods are being sold at steep, steep discounts, that’s why it moves so quickly. We stock every size in everything in the sale as much as we possibly can and if we feel certain sizes are low on stock, we add more from our *good* stock to make it more even. Please understand that this is a high demand sale and that’s why things move so quickly. Our items move FAST at full price so imagine how quickly they can move when they’re discounted.

WHAT SIZES ARE IN THE SALE?
ALL sizes are in the sample sale. The only time you may see missing sizes is on a product with very, very little stock because it was a recently introduced item. We will announce any items that have incomplete size runs ahead of time. Otherwise, expect the size in the item you want to be available at the start of the sale.



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PRODUCT CATEGORY BREAKDOWNS
A breakdown of what you can expect to potentially get in each product category


T-SHIRTS:
Regular tees, tie dye tees, raglan tees, stripe tees, 

mock neck tees, airbrush tees, etc.

LONG SLEEVE TEES:
Long sleeve stripe shirts, printed shirts, and thermals

CROPPED TEES:
Henleys, honeycomb, striped crops, printed crops, etc.

BUTTON-UPS:
This is pretty much EXCLUSIVELY the Sun Baby button-up and stock is very limited.

PANTRY BUTTON-UPS:
Prints only. Stock is very limited.

 HOODIES:
Heavyweight solid and tie dye hoodies

CREW SWEATSHIRTS:
Solid colored and tie dyed in both light weight and heavy weight french terry styles

SWEAT PANTS:
Heavyweight only

SWEAT SHORTS:
Solid colored and tie dyed in both light weight and heavy weight french terry styles

WORK PANTS:

Solid, tie dye, stripes, and prints.

TROUSERS:
Solid colors

PENCIL PANTS:
Solid color and prints

WESTERN PANTS:
Solid color, prints, and Cavalry pants.

EVERYDAY JUMPSUIT:
Solid colors and paint stroke.

SHORT SLEEVE JUMPSUIT:
Solid colors and prints.

OVERALLS:
Stripes only. Limited Stock.

WORK SHORTS:
Solid colors and tie dye.

HALF APRONS:
Solid colors and tie dye.

FULL APRONS:
Solid colors and tie dye.

MINI TOTES:
Solid color, tie dye, and prints.

BIG TOTES:
Solid color, tie dye, and prints.

BANDANAS:
Lazy Daisy, Sun Baby, and old flower prints. Tie dye and solid.

DUGOUT HATS:
Solids, colorblocked, and embroidered.

BIG FLAP BACKPACKS:
Solid colors.

PENCIL POUCHES:
Solid colors and prints.

SOCKS:
Patterned socks and unreleased solid color and tie dyed socks.



WHAT DO THE PRODUCT CATEGORY BREAKDOWNS MEAN?
The category breakdowns are defining what you may potentially get if you buy that item. For example-- if you purchase a pair of Work Pants there is a chance the pair you get will be tie dyed, solid colored, striped, or one of our prints. You cannot choose which of those you will receive, you can only choose the broad category (in this case,Work Pants) and the size you want. We choose what color/print/etc., at random when we pack your order.

ITEM LIMITS-- WHAT DOES THIS MEAN?
You can only buy the specificed limit amount of each item. For example, T-Shirts have a 3pc limit. You can purchase 3 T-shirts or less. If you were to purchase more than 3, we would cancel the additional you purchased over the limit. You can, however, buy from as many categories as you want as long as you are purchasing the specified limits.